Outplay Reviews: Uncovering its Pros and Cons in 2023

Outplay Reviews: Uncovering its Pros and Cons in 2023

Lead Generation

Table of Contents

Are you a sales representative or business developer looking to improve your cold outreach efforts?

If so, you've probably come across Outplay. You can prospect, engage, track, and sell using Outplay's sales engagement platform, all from a single platform.

I've been using Outplay for a few months now, and I am going to share my experience with this tool.

I'm going to give you a thorough evaluation of Outplay in this blog. I'll cover the following topics:

  • The pros and cons of Outplay
  • Comprehensive review on Outplay features
  • Outplay pricing
  • Outplay alternatives

If you're serious about improving your cold outreach, then I highly recommend reading this blog post. By the end of it, you'll have a clear understanding of whether Outplay is the right tool for you.

If you don't read this blog, you'll miss out on the following:

  • An in-depth analysis of Outplay's features
  • Honest feedback on Outplay's pros and cons
  • Comparison with its best alternative sales engagement platform

Let’s start exploring, but before we dive into the blog, Here are some of the factors that I'll be evaluating in my review:

  • Ease of use
  • Features
  • Integrations
  • Support
  • Pricing

I'll also be giving my honest opinion on whether Outplay is worth the investment.

But first, let’s find out what Outplay is and what it is used for in the first section our our Outplay review. 


How can Outplay help your sales team? And what is it?

Outplay is a sales engagement platform. It aids sales teams in increasing their productivity and efficiency. Because it automates repetitive tasks such as email follow-ups and appointment scheduling. 

What is outplay?
Source: Outplay

For sales teams, it works as a one-stop shop. It combines outreach via email, phone, and social media onto a single, cohesive platform. 

Also, the platform makes it easy to:

  • manage outreach, 
  • track engagement, and 
  • automate workflows. 

How to begin using Outplay- A free trial period that gives you access to the majority of features and integrations is available when you sign up.

Now, let’s start our Outplay review with a quick table of the pros and cons of the tool for those who are skimming through the blog 😉.

Outplay pros and cons

Moving on to the detailed customer reviews for Outplay in the following sections. 

Outplay Customer Reviews 

Outplay has received positive customer reviews. Many praised the platform's ease of use, comprehensive features, and excellent customer support. Customers have also highlighted the platform's integrations and email deliverability as significant disadvantages.

Let’s first review why users are enjoying their experience with Outplay in the next section. 

What are the benefits of using Outplay?

The platform has several pros that make it an attractive option for sales teams. 

The pros of Outplay are:

Automated email sequences: 

  • Outplay allows you to create and automate email sequences, making it easy to follow up with customers regularly. 
  • This feature helps you stay in touch with prospects without missing a beat, ensuring you maintain communication and increase your chances of conversion.
Outplay review on G2
Source: G2

Good workflow and task management

  • Outplay helps you stay organized by providing a side section where you can see your tasks and receive reminders. 
  • This feature ensures that you never forget to follow up or call your prospects, saving you time and helping you manage your day-to-day activities more efficiently.
Outplay review on G2

Easy import and management of large databases

  • With Outplay, you can easily import larger databases of CSV files and set them up according to your requirements. 
  • It simplifies the process of managing and organizing your contact lists, allowing you to work with a huge database of leads without any hassle.

User-friendly interface

  • Outplay offers a clean interface. 
  • The layout and design of the platform enable users to understand and utilize its features without much training.

Multichannel outreach and engagement tracking

  • Outplay provides the capability to manage and track multichannel outreach on a single software platform. 
  • So, you can reach out to prospects through various channels like email, calls, and texts, all within Outplay. 
  • Additionally, the platform offers engagement tracking, allowing you to monitor how prospects are responding to your emails in real time. 

These features empower sales professionals to streamline their processes, save time, and effectively engage with prospects for improved sales outcomes.

But that’s not all. It won’t be right if we evaluate a tool and don’t mention its shortcomings. So, in the next section of this Outplay review, we’ll dish out the dirt on the platform and paint an honest picture of the tool.

What are the disadvantages of using Outplay?

Outplay has shortcomings that users should be aware of before using the platform. 

The cons of using Outplay are:

Customer service

  • Some users have experienced difficulties in getting timely and responsive customer support from Outplay. 
  • Challenges in reaching the customer success team for troubleshooting or getting questions answered have been a point of frustration for some users.
Outplay customer complaining about its customer support
Source: G2

Inaccurate reporting

  • Some users have expressed dissatisfaction with the accuracy of Outplay's reporting capabilities. 
  • This issue hampers the ability to track important key performance indicators (KPIs) accurately, which can be crucial for evaluating team performance.

User interface and performance issues

  • While Outplay has a clean interface, some users have encountered issues with slow performance, occasional bugs, and outdated components. 
  • These issues can affect the overall user experience and efficiency.
Source: G2

Configuration complexity:

  • Initially, configuring Outplay can be a bit challenging, requiring practice to understand the tool fully. 
  • The learning curve may deter some users from quickly adopting and utilizing its features.

Limited integrations

  • Outplay has been criticized for its limited integrations with other tools and CRMs. 
  • The lack of seamless integration with popular platforms like HubSpot and LinkedIn hinders workflow efficiency and data synchronization.
Outplay customer complaining about its integration limitations
Source: G2

Limited Customization: 

  • The tool provides some level of personalization in its email sequences. But the platform has limited customization options for other features. Outplay's user interface could be more flexible. 
  • It may not suit businesses with specific branding requirements or unique workflows.
  • Many users' reviews have also pointed out the inefficiency of LinkedIn prospecting from the platform. 
  • They are also discontent with the tracking and sequencing features of the platform.

Users have noted that Outplay is relatively expensive for bigger agencies compared to other sales enablement tools in the market. The higher price point can be a barrier for small businesses or those on a tight budget.

Overall, while Outplay has its strengths, these above-mentioned cons, such as configuration complexity, inaccurate reporting, limited integrations, customer service, and user interface issues, have been criticized by some users.

While the last point was on pricing, let’s keep up the rhythm by discussing the different pricing plans offered by Outplay. 


What are the pricing and plans for Outplay?

Outplay offers four pricing plans-

  1. Sales Engagement
  2. Lead Sourcing
  3. Meeting Scheduler
  4. Conversation Intelligence

Let's take a closer look at Outplay's pricing plans and why you might want to reconsider using it for your local business or small-medium marketing agency:

Sales Engagement:

Outplay pricing for sales engagement
Source: Outplay
  1. Free Plan ($0):

Features: Automated email sequences, 50 emails per day, email templates, open/reply/click tracking, sequence library, and the ability to manage opportunities.

  • It's free, but it doesn't offer enough value for your business needs.
  • Limited email sending capacity of only 50 emails per day, which won't be sufficient for your marketing efforts.
  1. Growth Plan ($99 per user each month, payable yearly):

Features: 20 email and phone credits per month, advanced lead filters, the ability to send 1000 emails per day, A/B testing, a basic dialer, and website tracking.

  • The additional features offered are not essential for small businesses or small-medium marketing agencies.
  • You can explore other more affordable options that offer similar functionalities.
  1. Enterprise Plan (Custom Price):

Features: All the features of the Growth plan, plus 50 email and phone credits per month, an advanced dialer, outbound chat functionality, team and team assets management, roles and permissions, and an account manager.

  • A big red flag in this one is that it doesn’t even mention the price of the plan, it;s extra work to figure out how much it will cost you
  • The custom pricing of the Enterprise plan is likely to be even more expensive, making it unsuitable for businesses with limited resources.
  • The advanced features included are unnecessary for local businesses or small-medium marketing agencies.
  • Your business can achieve its goals and meet its needs with more cost-effective alternatives.

Lead Sourcing

Outplay offers Lead Credits as part of their pricing plans. Here's a brief overview:

Lead Credits (Email):

  • Price: Starts at $65
  • Get up to 5000 lead credits for access to a comprehensive data marketplace with real-time, verified data of over 35 million firms in the world with 850 million people.
  • Build and manage contact/company lists without duplicates.
  • Enrich prospect data with accurate information and add leads to automated multi-channel sequences effortlessly.
  • Utilize smart filters to find the right decision-makers.
  • Capture prospect details from LinkedIn with a single click.
Outplay pricing
Source: Outplay

Meeting Scheduler

Outplay offers different pricing plans to cater to your needs. Here's a breakdown:

  • Free: Price: $0

Includes 1 user seat, 2 active meeting types, 1 trigger, 500 form submissions, lead enrichment, and automated email reminders and follow-ups. It's a good starting point for basic usage.

  • Pro: Price: $49 per month per user, billed monthly

Includes everything in the Free plan, plus unlimited user seats, unlimited active meeting types, unlimited triggers, unlimited form submissions, advanced routing, advanced qualification, double round-robin, and analytics. 

This plan is designed for more extensive usage and advanced features.

While the Free plan provides basic functionality, the Pro plan unlocks unlimited usage and advanced features for your sales outreach efforts. Keep in mind that the Pro plan comes at a cost, so assess your business needs and budget to determine if the additional features are worth the investment.

Outplay Meeting Scheduler Pricing
Source: Outplay

Conversation Intelligence

Outplay offers two pricing plans to meet your sales outreach needs. Here's what you get with each plan:

  • Free: Price: $0

Includes 1 user, a meeting limit of 10, maximum recording length of 30 minutes, call storage capacity of 3 months, real-time transcription, speaker and talk-time detection, call sharing, and call snippets. It's a great option to get started with basic features.

  • Pro: Price: $49 per month per user, billed monthly

Includes everything in the Free plan, plus unlimited users, no meeting limit, maximum recording length of 2 hours, call storage capacity of 2 years, bot customization, topic detection, accurate transcriptions, battle cards and engaging questions, analytics, and comments and timestamps. This plan offers extensive features and customization options for your sales outreach.

Outplay conversion intelligence pricing
Source: Outplay

In conclusion, while Outplay offers different pricing plans, it might not be the best choice for if you are running a local business or a marketing agency due to its limited outreach capabilities and unnecessary features. 

It's essential to consider better options that provide better outreach functionalities to ensure you make the most of your resources.

The plans vary in the number of features and integrations offered. The highest-tier plan provides access to all features and integrations.

Let’s play fair and put all the cards on the table. Since there are other note-worthy features of the platform. We’ll learn about them in the next section of this Outplay review. 

What are the other worth-mentioning features of Outplay?

Outplay has extensive features designed. Some of the features include:

  • Multichannel Outreach- It helps in connecting with your prospects through multiple channels. They include email, phone, social media, and even direct mail.

The features that are all wrapped up in one easy-to-use package are:

  • Email Sequencing 
  • Social Networking Sites
  • Sales Dialer

You can also see where your prospects are in the sales funnel and tailor your outreach activities accordingly

  • Project Management- It enables you to keep on top of your sales-related duties and due dates. It allows you to easily manage and prioritize your sales activities. Be it lead sourcing to meeting scheduling, you can do it all in one convenient platform.
  • Chrome Extension- With the tool’s Chrome Extension, you can access all its features right from your browser. It's a nifty little tool that helps you in prospecting new leads, scheduling meetings, or sending follow-up emails.

Now that we have covered the ins and outs of the tool, Outplay. Let’s not forget that addressing its limitations and overcoming them is a part of the review process too. 

Outplay is a popular sales outreach tool, but it has some restrictions and might not work for all firms. For example, Outplay does not have the robust LinkedIn prospecting capabilities that some businesses need. 

Additionally, Outplay's feature set may not fully satisfy the needs of businesses that require a comprehensive suite of capabilities. Finally, Outplay's user interface can be confusing for some users.

If you're currently using Outplay for your sales outreach, it might be time for you to consider switching to a better sales outreach tool for your business. Outplay has its advantages, don't get me wrong, but there are times when you need a tool that can help you up your sales game. 

Here are some of the specific limitations of Outplay:

  • Limited LinkedIn prospecting capabilities: Outplay does not have the ability to search for and connect with prospects on LinkedIn. This can be a major limitation for businesses that rely on LinkedIn for lead generation.
  • Limited feature set: Outplay's feature set is not as comprehensive as some other sales outreach tools. For example, Outplay does not offer hyper-personalization or advanced analytics.
  • Confusing user interface: Outplay's user interface can be confusing for some users. This can make it difficult to use the tool effectively.
  • Customer support: It plays a vital role when it comes to choosing a sales outreach tool. Having responsive and knowledgeable support at your fingertips can be a game-changer.

If you are considering using Outplay, it is important to weigh the pros and cons carefully. If you need a tool with robust LinkedIn prospecting capabilities, a comprehensive feature set, and a user-friendly interface, then Outplay may not be the right choice for you.

Therefore, it may be time to check into alternative options, such as Salesrobot. If you're seeking a superior sales outreach tool that combines powerful LinkedIn prospecting capabilities, cutting-edge features, a seamless user experience, and exceptional value for your money.

I know, I know, it is the name of our own tool. But we have taken the time to review it as one of the top Outplay alternatives. And in the next section of the Outplay review, you’ll find out why. 

Outplay #1 Alternative: Salesrobot 

As a sales engagement platform, Salesrobot helps your sales teams close deals faster. It is a sales outreach automation solution for LinkedIn and email.

Salesrobot is primarily focused on automating specific sales tasks, while Outplay provides a broader set of features for managing your entire sales process.

Salesrobot registration page

Salesrobot offers one pricing model with every feature they offer. It comes with a monthly subscription fee based on the number of users. While Outplay has a more complex pricing structure based on the number of users and the features you need.

Why should you use Salesrobot over Outplay?

Superb Customer Service:

Salesrobot has maintained its stellar customer support reputation.

  • The informed officials reach out when you need help even on weekends. 
  • Yes, you heard it right. Salesrobot offers customer support service 24X7.
Salesrobot review on its customer support


Ease of Use: 
  • The Salesrobot interface is simple to use. The UI is beginner-friendly, hence easy to navigate. 
  • While Outplay has a clean UI, users have faced issues with its overall performance. 
Salesrobot review
Fast Performance: 
  • This platform is easy to run with little to no performance issues. 
  • The team at Salesrobot is quick to fix any bugs or problems within the system. 
  • We value our customer feedback and constantly strive to maintain the ease of the platform.
Powerful LinkedIn Prospecting:

Salesrobot has revolutionized LinkedIn prospecting. As the platform easily surpasses the daily LinkedIn outreach limit. It ultimately builds up your sales pipeline.

Smart configuration with Salesrobot
Hyper-personalization and customization:

On a large scale are both possible with Salesrobot. 

  • You can hyper-personalize your outreach. 
  • You can also exploit the many sequential and customization features for tailoring your outreach according to your prospects. 
  • And on a different note Outplay isn’t as fluent in hyper-personalization as Salesrobot. 
Smart sequence with Salesrobot
Detailed Analytics: 
  • You can track and evaluate your campaign efforts in one location with Salesrobot. 
  • This includes email opens, clicks, replies, and more.  Insights like prospect information, location insights, and performance report are also available. 
  • So that you can improve your strategy and raise your success rate. While the Outplay reviews show their reporting features limited.
Salesrobot detailed analytics
Smooth Integrations: 
  • Salesrobot integrates with all major CRMs, including Salesforce, HubSpot, and Pipedrive via Zapier. 
  • This allows you to keep your sales data up-to-date and accurate and avoid the need for manual data entry. 
  • On the other end, Outplay has CRM integrations but they are often reported lagging by the users. 

The next part will discuss Salesrobot's pricing. 

What is the price of Salesrobot?

Salesrobot, on the other hand, offers everything they have to offer in a single plan (amazing, isn't it?). If paid yearly, the cost is $99 per month.

Additionally, a 14-day free trial period is available.

It comes with many features like:

  • You can use one LinkedIn Sales Navigator for several of your LinkedIn accounts.
  • You’ll be able to send personalized birthday and anniversary wishes to your prospects. 
  • Scrape emails and phones of your prospects through CSV and more. 
  • Additionally, you can request automatic reports through email.
  • With auto-follow-ups and a smart inbox, you’ll not miss an update. 
  • It has great team management and access controls. 
  • You can even access LinkedIn groups and events’ attendees through Salesrobot. 

And so much more!

Salesrobot pricing

Let’s do a showdown between Salesrobot and Outplay in the next section of the review. 

Salesrobot Vs. Outplay: Which one is better?

Salesrobot Vs. Outplay: Which one is better?

You made it! Let’s conclude these Outplay reviews with a recap of what we have learned so far in this blog.

Outplay Review Conclusion 

Let's wrap up the Outplay reviews. Outplay is undoubtedly worth checking out if you're a sales professional. And also looking for a platform to help you organize your outreach efforts. 

Outplay's robust feature set has you covered, including

  • multichannel outreach,
  • task administration, and 
  • CRM integration.

Also, don't just take my word for it — read the reviews on G2, GetApp, and Capterra! Outplay's task management abilities and customer service have received acclaim from users.

But keep in mind the drawbacks of the tool. The users have complained about the

  • bugs in the platform, 
  • delay in CRM data loading, 
  • emails bouncing and 
  • limited reporting abilities. 

Outplay is an effective tool that can save time, keep you organized, and enhance your outreach efforts. Outplay has the assets you need to close more deals and grow your company, whether you're a solo sales professional or a member of a larger sales team. 

However, I suggest Salesrobot if you're seeking for sophisticated outreach and user-friendly alternatives. Salesrobot provides various more advantages, like:

  • Salesrobot is known for offering top-notch customer service. You can reach out to their team 24/7 for help with any issues you may encounter.
  • Easy to learn and utilize, Salesrobot's user interface is straightforward and intuitive. Even if you are not familiar with sales enablement tools, you will be able to get up and running quickly.
  • Since Salesrobot is a cloud-based application, you can use it from any location. This makes it easy to stay productive on the go.
  • You can monitor your outcomes and maximize your outreach efforts with the help of Salesrobot's comprehensive analytics.
  • You may adjust and hyper-personalize your outreach initiatives using Salesrobot to meet your unique requirements.  You can also hyper-personalize your messages to increase engagement.
  • Using Salesrobot makes LinkedIn prospecting simple. You can easily surpass the daily LinkedIn outreach limit and build your sales pipeline.

Overall, Salesrobot is a great alternative to Outplay. It offers better outreach, user-friendly, and offers a wider range of features. I definitely endorse Salesrobot if you're searching for a potent sales enablement solution that will help you increase your results.

So give it a try and see for yourself.

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(like our 3000+ users do)